Terms & Conditions

Last updated date: January 2025

Terms & Conditions

This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures. This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of domain name https://vixmac.com (“Website”), including the related mobile site and mobile applications (hereinafter 3 referred to as “Platform”). The Platform is owned by Vixmac Company, a company incorporated under the Companies Act, 1956 with its registered office at Cruss Tower, Fundurdihari, Outer Ring Road, Patpariya village, Surguja - 497001, Chhattisgarh, India (hereinafter referred to as "Platform Owner", “we”, “us”, “our”). Your use of the Platform and services and tools are governed by the following terms and conditions ("Terms of Use") as applicable to the Platform including the applicable policies which are incorporated herein by way of reference. If You transact on the Platform, You shall be subject to the policies that are applicable to the Platform for such transaction. By mere use of the Platform, You shall be contracting with the Platform Owner and these terms and conditions including the policies constitute Your binding obligations, with Platform Owner. These Terms of Use relate to your use of our website, goods (as applicable) or services (as applicable) (collectively, “Services”). Any terms and conditions proposed by You which are in addition to or which conflict with these Terms of Use are expressly rejected by the Platform Owner and shall be of no force or effect. These Terms of Use can be modified at any time without assigning any reason. It is your responsibility to periodically review these Terms of Use to stay informed of updates. For the purpose of these Terms of Use, wherever the context so requires "you", “your” or "user" shall mean any natural or legal person who has agreed to become a user/buyer on the Platform. ACCESSING, BROWSING OR OTHERWISE USING THE PLATFORM INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS UNDER THESE TERMS OF USE, SO PLEASE READ THE TERMS OF USE CAREFULLY BEFORE PROCEEDING. The use of Platform and/or availing of our Services is subject to the following Terms of Use: To access and use the Services, you agree to provide true, accurate and complete information to us during and after registration, and you shall be responsible for all acts done through the use of your registered account on the Platform. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials offered on this website or through the Services, for any specific purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of our Services and the Platform is solely and entirely at your own risk and discretion for which we shall not be liable to you in any manner. You are required to independently assess and ensure that the Services meet your requirements. The contents of the Platform and the Services are proprietary to us and are licensed to us. You will not have any authority to claim any intellectual property rights, title, or interest in its contents. The contents includes and is not limited to the design, layout, look and graphics. You acknowledge that unauthorized use of the Platform and/or the Services may lead to action against you as per these Terms of Use and/or applicable laws. You agree to pay us the charges associated with availing the Services. You agree not to use the Platform and/ or Services for any purpose that is unlawful, illegal or 4 forbidden by these Terms, or Indian or local laws that might apply to you. You agree and acknowledge that website and the Services may contain links to other third party websites. On accessing these links, you will be governed by the terms of use, privacy policy and such other policies of such third party websites. These links are provided for your convenience for provide further information. You understand that upon initiating a transaction for availing the Services you are entering into a legally binding and enforceable contract with the Platform Owner for the Services. You shall indemnify and hold harmless Platform Owner, its affiliates, group companies (as applicable) and their respective officers, directors, agents, and employees, from any claim or demand, or actions including reasonable attorneys’ fees, made by any third party or penalty imposed due to or arising out of Your breach of this Terms of Use, privacy Policy and other Policies, or Your violation of any law, rules or regulations or the rights (including infringement of intellectual property rights) of a third party. In no event will the Platform Owner be liable for any indirect, consequential, incidental, special or punitive damages, 4 including without limitation damages for loss of profits or revenues, business interruption, loss of business opportunities, loss of data or loss of other economic interests, whether in contract, negligence, tort or otherwise, arising from the use of or inability to use the Services, however caused and whether arising in contract, tort, negligence, warranty or otherwise, exceed the amount paid by You for using the Services giving rise to the cause of action or Rupees One Hundred (Rs. 100) whichever is less Notwithstanding anything contained in these Terms of Use, the parties shall not be liable for any failure to perform an obligation under these Terms if performance is prevented or delayed by a force majeure event. These Terms and any dispute or claim relating to it, or its enforceability, shall be governed by and construed in accordance with the laws of India. All disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in (Enter City and State) All concerns or communications relating to these Terms must be communicated to us using the contact information provided on this website.

 

Data Controller

Vixmac Company, acts as the data controller and is responsible for the processing of Users’ personal information on its website and related services.

Data Protection & Company Ownership
This web store is owned and operated by Vixmac Company. For any questions, requests, or concerns regarding data protection, you can reach out to us by emailing support@vixmac.com.


Browsing the Website

When you browse or interact with our website, even if you do not register, certain data is automatically collected using technology or automated systems. This data may include:

  • IP address
  • Device ID
  • Metadata (e.g., HTTP headers, browser type)
  • Details about product searches and orders

Purpose of Data Collection:

  1. To monitor the number of downloads and activity by users to prevent fraudulent or illegitimate use of the website.
  2. To ensure compliance with our terms and conditions.
  3. To detect and mitigate potential risks, such as bot attacks, code injections, and distributed denial-of-service (DDoS) attacks.

Legal Basis:
The lawful basis for processing such data is our legitimate interest in maintaining the security of our systems and enforcing our terms and conditions.

Personal Data Processed:

  • IP Address
  • Device ID

Contractual Relationship with Registered Users

When you register as a user (either free or premium), we collect personal data necessary to manage and fulfil the contractual relationship with you.

Required Personal Data:

  • Username
  • Email Address
  • Name
  • Phone Number
  • Address
  • Profession

Note: Only the username, phone number and email address are mandatory for registration.

We do not process special categories of personal data, such as racial or ethnic origin, political opinions, religious beliefs, health information, or genetic data.

Failure to Provide Data:
If required data is not provided, we may be unable to formalize your account registration or provide services, and we will notify you accordingly.


Surveys

Occasionally, we may contact you to participate in satisfaction surveys to improve our products and services. This is based on our legitimate interest in gathering user feedback to enhance usability and performance.

Personal Data Processed:

  • Contact Information

Support Requests

When you contact us for support or information, we process your data to address and resolve your queries. This processing is based on your consent, as implied by your request.

Personal Data Processed:

  • Contact Information provided during the request

Affiliate Program and Sales Team Applications

If you apply to join our affiliate program or sales team, we process your personal data to evaluate your application. Upon approval, you will be assigned an affiliate promo code for your selected product and service categories.

Personal Data Processed:

  • Contact Information
  • Information from your CV or cover letter submitted with your application

Data Updates

To ensure accuracy, you are required to notify us immediately of any changes to your personal data. By providing your information, you guarantee its accuracy, truthfulness, and currency.


Privacy and Security

Disclosure of Data
We do not share or transfer personal data to external third parties, except in cases where:

  1. It is strictly necessary to perform our contractual obligations.
  2. It is required by law.

Authorized Data Recipients May Include:

  • Service Providers: For hosting, IT security, shipping service, and web analytics services.
  • Payment Platforms and Banks: To facilitate secure payment transactions.
  • User Support Management Platforms: To address customer support inquiries.

All third-party service providers operate under strict contracts with us to ensure compliance with data protection regulations. They are prohibited from using personal data for any purpose beyond the agreed scope.

Social Media Buttons:
Our website may include social media buttons (e.g., Facebook, Instagram, YouTube, Twitter, Pinterest), which allow you to perform actions such as sharing posts or liking content. When you use these plugins, your data is transferred to the respective social network based on your consent.


Data Security

We employ advanced security measures to protect your personal data against unauthorized access, loss, misuse, and alteration.

Security Features Include:

  • SSL Encryption: Secure Socket Layer technology encrypts data transmission between your device and our servers.
  • Access Controls: Strict controls to limit unauthorized access.

These measures ensure that your personal information remains confidential and protected at all times.


Final Provisions

  1. Changes to This Policy:
    Vixmac Company reserves the right to modify this Privacy Policy at any time. Any changes will be communicated through updates on our website.
  2. Governing Law:
    This document is governed by applicable data protection laws. In case of disputes, the competent jurisdiction will be that of the owner’s registered location unless otherwise stipulated by law.
  3. User Acknowledgment:
    By using our website, you acknowledge that you have read and understood these terms and conditions, and agree to comply with them.
  4. Contact Information:
    For any inquiries related to privacy or data protection, you may contact us at:
    • Email: support@vixmac.com